Privacy Policy

Last updated: October 2025

R&B Group Limited (“we”, “us”, or “our”) operates the website https://rnbgrouplimited.com
(the “Site”).
We are committed to protecting your privacy and handling your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta regulations.

1. Information We Collect

We collect personal and non-personal information to provide our roofing services efficiently and safely.

1.1 Information you provide directly:

When you:

• Submit a quote request or contact form
• Call or email us
• Subscribe to updates

We may collect:

• Full name
• Phone number
• Email address
• Address or postal code
• Project details (type of roof, property location, etc.)

1.2 Information collected automatically:

When you visit our Site, we may automatically collect:

• IP address
• Browser and device type
• Pages visited and time spent
• Referring website or search query
• General location (city/region)

This data is used for analytics and security purposes only.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide quotes
• Deliver and manage our services
• Improve our website and user experience
• Communicate important updates, promotions, or offers
• Comply with legal and regulatory obligations
• Prevent fraud or misuse of our Site and services

We do not sell or rent personal information to third parties.

3. Sharing of Information

We may share information only with:

• Trusted service providers (e.g. hosting, email, or analytics partners)
• Legal authorities if required by law
• Contractors or partners directly involved in your project

All third-party partners are required to handle your data safely and in compliance with privacy legislation.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described above, or as required by law.
When no longer needed, your data will be securely deleted or anonymized.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards — including encrypted transmission (SSL) — to protect your information.
However, no online transmission is completely secure; you share data with us at your own risk.

6. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Withdraw consent for marketing communications
• Request deletion of your personal information (where permitted by law)

To exercise these rights, contact us at info@rnbgrouplimited.com.

7. Links to Other Websites

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Please review their privacy policies before sharing any information.